Jargon. Arguably the biggest killer of shared understanding at exco. The business world is littered with a lexicon of terminology that baffles even the most ardent scholar of business. When we add the subcultures of technology, marketing, operations, supply chain, finance and any other segment of business we are lucky if anyone has a clue …
Last mile logistics is the Holy Grail for courier and logistics companies. Ensuring that parcels and packages get to the right place safely, on time and efficiently. This is a particularly tough nut to crack when you have large informal settlements that don’t have clear roads and street numbers, let alone physical houses that are …
With the proliferation of digital transformation and technology-speak in an organisation; I am constantly amazed that CIOs or IT leaders are still fighting for their seat at the executive table. This was recently reinforced as I have read through a number of digital transformation surveys and research reports from a number of large and respected …
Digital transformation is the process whereby your organisation embraces the online world. Whether it is through client facing systems and processes or if it is only in the realm of the employee. This change to business process and operations remains critically in the heads of leadership who can make or break a change to the …
Not to be too dramatic about it; but basically the internet as we know it is all but dead. And unless there is a collective outcry and immediate action from the masses of us who essentially “live” and rely on the freedom of the internet each day; it will die. I’m talking about Net Neutrality; …
Digital culture is not quite what it looks like at face value. Digital culture is not defined as one where everyone lives on a digital platform 24/7. Sure there are certainly large pieces of activity that can be devoted to being on a digital platform; but this is not what makes for a digital culture. …
The Omni-channel experience is a relatively new marketing term that quickly reached buzzword status. Already in that first sentence there are a number of problems that make omni-channel something quite difficult for brands to get right; which is quite troubling as the core of the omni-channel experience is not a new concept. The omni-channel experience …
We live in a world where there is more information captured on a minute-by-minute basis about our daily lives than ever before. Practically everything we do leaves a trail. With IoT becoming more of a reality each day with almost every home appliance potentially getting an IP Address. Data analytics is the art of recognising …
The essence of integration in 2018 is probably not what you think it is. It is not just about digital transformation. It is not just about ensuring that systems are all able to speak to each other to deliver exponential value. Granted, System Integration is a major part of the essence of integration; but it …
Digital transformation is certainly the buzzword of the decade. It has made Buzzword Bingo winners the world over as it has punctuated every digital, tech; futurist and marketing conference in recent memory. This article it not meant to question the viability of digital transformation; but rather challenge its focus. Traditionally every digital transformation project is …
